Fake websites
- Home
- Help
- Security
- Scams and fraud
- Fake websites
Don’t act straight away. Stop and think about what you’re being asked to do.
Real companies or government agencies won’t pressure you to make payments.
Have a quick look on Google to see if the company or person is real and whether it's the right phone number.
Check to see if anyone else has had similar experiences.
If something feels wrong, act quickly.
Contact your bank immediately if you notice unusual activity or if a scammer gets your money or information.
Scammers can create fake websites that look almost identical to a reputable organisation that you deal with. These websites are also designed to steal your personal information.
Protect yourself by:
Searching for the website on Google and comparing the URLs.
Checking if the URL begins with https:// instead of http:// (s stands for secure).
Checking if there is a padlock icon next to the URL indicating a valid security certificate.
If you believe you have found a fake Bank First website, please email us immediately with the URL and screenshot on info@bankfirst.com.au.
Remember, we’ll never call you out of the blue and request financial information. Reputable companies will not do this either.
Never share your passwords and always check who is contacting you before acting. Remember to pause, review and ask if you’re ever unsure.
The information provided on this website does not take into account your objectives, financial situation or needs. Therefore, you should firstly consider the appropriateness of this information and refer to the Terms and Conditions or the relevant Product Disclosure Statement (PDS) before acquiring a product. These documents are available at our branches or by contacting us on 1300 654 822.