Fake websites

Scammers can create fake websites that look almost identical to a reputable organisation that you deal with. These websites are also designed to steal your personal information.

Protect yourself by:

• Searching for the website on Google and comparing the URLs.

• Checking if the URL begins with https:// instead of http:// (s stands for secure).

• Checking if there is a padlock icon next to the URL indicating a valid security certificate.

If you believe you have found a fake Bank First website, please email us immediately with the URL and screenshot on info@bankfirst.com.au.

Remember, we'll never call you out of the blue and request financial information. Reputable companies will not do this either. 

Never share your passwords and always check who is contacting you before acting. Don't act straight away. As always, you should stop, check and protect. Ask a friend or family member if you're ever unsure.

Useful links

• Australian Securities and Investments Commission (ASIC) website where they publish companies identified as operating cold calling scams https://www.moneysmart.gov.au/scams/companies-you-should-not-deal-with

• Australian Competition and Consumer Commission’s (ACCC) Scamwatch website to learn more about current types of scams

• The Australian Cyber Security Centre (ACSC) is a federal government led initiative to securely report instances of cybercrime. You can submit a Report at ww.cyber.gov.au

• IDCare is a not-for-profit Australian and New Zealand national identity and cyber safety support service. They have a team of trained counsellors that can assist individuals facing identity and cyber security concerns. Visit: http://www.idcare.org/